📷 Sling Photos Reveal Support

Questions about
your photo story?

Sling Photos Reveal is free, private, and runs entirely on your device. Most questions have a simple answer — find yours below.

✉ Email support Privacy policy
Getting started

The basics

To show you your real numbers, the app needs to read your photo library. It looks at metadata — dates, file sizes, locations, and durations — to calculate exactly how much storage each year of your life is using.

No images are uploaded anywhere. Everything happens on your iPhone. The app reads your library the same way the Photos app does — it just shows you information Apple has never surfaced.

Limited Access only lets the app see a selection of photos you choose — which means your totals would be incomplete. If you have 22,000 photos and grant access to 50, the app can only calculate 50.

Full Access is needed to accurately calculate your total storage, all years, and your real biggest day. Without it, the numbers won’t reflect your actual library.

1
Open iPhone Settings
Scroll down to find Sling Photos Reveal in the app list.
2
Tap Photos
You’ll see the current permission setting — Limited, Full Access, or None.
3
Select Full Access
Return to the app and pull down to refresh or restart — your full library will now be calculated.

Yes — for most libraries the calculation takes 5–15 seconds. Larger libraries (50,000+ photos) may take up to 30 seconds. The app reads every asset’s metadata, which takes time proportional to your library size.

The wait is intentional. Each card you see while waiting is showing you real insights being discovered as the calculation runs. Let it finish — the final results card is worth it.

Sling Photos Reveal is designed for iPhone. It may run on iPad but the layout is optimised for a phone screen. For the best experience, use it on your iPhone — which also has your real photo library rather than a shared iCloud library.

Numbers & accuracy

Understanding your results

This is the most common question — and there’s a specific reason for it.

If you have iCloud Photos turned on with “Optimise iPhone Storage”, Apple stores the full-resolution files in iCloud and keeps smaller proxy thumbnails on your device. When the app reads file sizes, it reads what’s locally available — which may be the thumbnail, not the original.

iCloud shows your total cloud storage, which includes originals. The app calculates from your device, which may include some compressed proxies. For photos and short videos the difference is small. For long 4K videos, the gap can be significant.

If your numbers look lower than expected, this is why — not a bug. The app labels estimated values where it detects this situation.

The bar chart on the results card is sized by gigabytes, not photo count. The highlighted peak year is the year with the most storage — which isn’t always the year with the most photos.

A year where you shot a lot of 4K video — even just a few clips — can have more storage than a year with thousands of photos. Video files are typically 10–30× larger than photos.

For example: 2023 might have 3,000 photos but 2021 might have 1,200 photos and 90 minutes of 4K video. 2021 uses more storage, so the bar is longer and it’s highlighted as your peak year — even though 2023 had more shots.

The app finds the oldest creation date in your library. If you’ve ever imported photos from an old camera, a film scan, or a family member’s device, those files carry their original creation date — which may go back much further than your iPhone years.

A photo taken on a digital camera in 2005 and imported to your iPhone in 2018 will appear as your oldest photo with a 2005 date. This is correct — that date is genuinely the earliest moment your library contains.

This almost always happens when photos were imported from different sources — an old phone, a digital camera, or scanned prints. The gap appears between the last imported-old-photo and the first native iPhone photo.

The app caps gaps at 365 days to reduce artefacts like this, but if you have imports from very different eras the gap may still appear larger than it really was. It’s not a bug — it’s your library’s true timeline, just possibly not the story you were expecting.

The location card uses GPS coordinates from your photos, grouped into clusters. A few things can cause unexpected results:

Many photos without location data: If a large portion of your library was taken with Location Services off, the most photographed location may reflect a smaller slice of your actual history.

Photos imported from other devices: Imported photos carry their original GPS data. If someone sent you hundreds of photos from a specific city, those count too.

Workplace or commute: Some people are surprised to find their most photographed location is their office, gym, or a school — because they visit those places hundreds of times a year.

The location card requires that your photos have GPS data. If you’ve had Location Services off for Camera, or if a significant portion of your library was imported without location data, the card won’t have enough data to show a meaningful result.

To enable location on future photos: Settings → Privacy & Security → Location Services → Camera → While Using the App.

Photos you’ve already taken without location data cannot be updated retroactively.

The 10 cards

What each card shows you

01
Your Oldest Photo
The earliest creation date in your library — with the actual photo if it’s accessible on your device.
02
Every Photo Was Worth Taking
A breathing moment before the numbers arrive. No data — just a reminder that the app is here to reveal, not to judge.
03
Your Biggest Day
The single calendar day with the highest number of photos taken. The date almost always explains itself.
04
Your Longest Break
The longest consecutive period with no photos taken. Capped at 365 days to filter import artefacts.
05
Halfway Tally
A checkpoint at the midpoint of your library — total photos and videos so far, in GB, with the calculation still running.
06
Most Photographed Location
The city or area where the most of your photos were taken — with a live map and a countries count across your whole library.
07
Time of Day
The hour of day you reach for your camera most — shown as a bar chart across 8 time windows from Night to Late.
08
Busiest Month
The calendar month with the most photos across all years — shown as a bubble grid where size equals volume.
09
Most Photographed Year
Your biggest year by photo count — shown as a horizontal bar chart with all years in your library.
10
Your Results
The full picture — year by year, photos versus videos, in real gigabytes. Your peak year by storage is highlighted in orange.
Sharing

Sharing your numbers

Tap the share button at the top of any card. The app sends two items: a PNG image of your results card and a text message with your total and a link to download the app.

Most messaging apps receive these as separate items — the image appears as a photo, the link appears as a preview card below it. This is normal and works well across iMessage, WhatsApp, WeChat, and email.

Yes — when the iOS share sheet appears, you can remove the text item before sending. Press and hold the text bubble in the share sheet to deselect it, then send the image only.

Alternatively, take a screenshot of the results card directly — it’s designed to look great as a screenshot.

The share card is a specially designed version of your results — optimised as a portrait image for messaging and social media. It includes your profile photo (from your contacts), your total count, key stats, and the year-by-year bar chart.

The in-app results card is interactive and scrollable. The share image is a static snapshot — it’s designed to look great at the size it appears in a message thread.

The share card pulls your name and photo from your own contact card in Contacts. If your personal contact doesn’t have a photo set, or if the app doesn’t have Contacts access, the header will show a placeholder.

To set your own contact photo: open Contacts → tap your name at the top → Edit → tap the photo area to add one.

Privacy

Your photos never leave

No. Sling Photos Reveal makes no network requests. It reads your photo library locally on your device, computes your results, and displays them. Nothing leaves your iPhone at any point.

There is no server, no account, no analytics SDK, no crash reporting that sends data externally. The app’s App Store privacy label correctly states: Data Not Collected.

No. The app has no way to transmit your data — there’s no API endpoint, no cloud service, and no analytics connected. Your 22,000 photos and their file sizes stay entirely on your device.

If you choose to share your results using the share button, you control where it goes. Ohh Wow Labs never sees it.

Deleting the app removes it and all its data from your device. Because no data was ever stored externally, there is nothing to delete on a server. Your photos are completely unaffected — the app never touched them, only read their metadata.

Only for the map on the location card — which uses Apple Maps to display the map tile for your most photographed location. The map does not send your photo data anywhere; it’s the same as opening Apple Maps to a specific coordinate.

Everything else — all calculations, all insights, all 10 cards — works completely offline.

Data Not Collected.

Sling Photos Reveal reads your photo metadata on-device only. No images, no personal data, and no results are ever transmitted, stored externally, or shared with any third party.

🔒 No account required 📵 No uploads 🚫 No ads 📍 No tracking 🗑 Delete app, delete everything
What’s next

Now you know — what can you do?

That’s what Sling Photos is for — the companion app by the same team. It lets you copy any year of your photo library to your own USB drive or NAS, privately and without a subscription.

You choose which years to archive and when. The app copies — it never deletes. Your iCloud photos stay exactly where they are until you decide what to remove.

Sling Photos costs $9.99 — a one-time purchase, no subscription. There’s a 7-day free trial so you can test it on your drive before committing.

→ Download Sling Photos on the App Store

Sling Photos works with any drive that supports SMB file sharing — which includes most USB drives connected to a Mac, most NAS devices (Synology, QNAP, Western Digital, Seagate), and router-attached USB storage.

For setup guides and compatibility: slingphotos.com/support

When you’re ready
Your archive. Your decision.

Sling Photos gives you the tools to move any of those years to your own drive — at your pace, on your terms. You choose what to archive and when.

Still have a question?

If your question isn’t answered above, email us directly. We read every message and usually reply within one business day.

For Sling Photos drive connection issues, visit slingphotos.com/support